Shipping policy

Sirture Shipping Policy

At Sirture, we’re committed to delivering your beauty essentials quickly, securely, and with care—so you can glow with confidence, faster. Here’s everything you need to know about how we process and ship your skincare and beauty orders:

1. Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Please note that processing does not include weekends or public holidays.

  • Once your order ships, you’ll receive a confirmation email with your tracking number.

2. Shipping Methods & Delivery Times

We offer multiple shipping options to suit your needs:

  • Standard Shipping: 10–20 business days

  • Expedited Shipping: 5–10 business days

  • Priority Shipping: 3–5 business days

Shipping times are estimates and may be affected by customs, postal delays, or events beyond our control (e.g., weather or natural disruptions).

3. Shipping Costs

  • Shipping fees are based on the shipping method, order weight, and destination.

  • Your total shipping cost will be calculated and shown at checkout before you complete your order.

4. International Shipping

We proudly ship worldwide!

  • Delivery times and rates will vary by location.

  • Customs, duties, and import taxes may apply and are the responsibility of the recipient.

5. Order Tracking

  • You’ll receive a tracking number via email once your order is shipped.

  • Track your order anytime through our website or directly via the carrier’s tracking page.

6. Shipping Address

  • Please ensure your shipping address is accurate and complete.

  • We are not responsible for orders delayed or lost due to incorrect addresses.

  • Need to make a change? Email us at sirture@gmail.com right away—address updates are only possible before the order ships.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, reach out to us at sirture@gmail.com within 7 days of your estimated delivery date.
We’ll work with the carrier to resolve the issue and, if necessary, offer a replacement or refund.

8. Shipping Restrictions

  • Some items may have shipping restrictions due to size, weight, or regulations. These will be noted on the product page.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote regions at this time.

Thank you for choosing Syntorashop to enhance your natural glow. We're honored to be part of your beauty journey!